Top 20 Questions Prospective Tenants Ask — And How Arlington Virginia Landlords Should Answer Them
Top 20 Questions Prospective Tenants Ask — And How ArlingtonVirginia Landlords Should Answer Them
Effectively screening and onboarding tenants is critical to successful property management. Being prepared with clear, consistent answers to common questions not only streamlines the leasing process but also establishes professional expectations from the start. At Arlington Abodes Property Management, we've found that landlords who communicate transparently experience fewer disputes, higher tenant satisfaction, and lower turnover rates. This comprehensive guide addresses the most frequently asked questions from prospective tenants, with answers firmly grounded in Virginia Landlord-Tenant Law.

Financial Questions and Lease Terms
1. How Much Is the Security Deposit?
In Virginia, security deposits cannot exceed two months' rent. Landlords must return the deposit within 45 days of lease termination, minus any lawful deductions for damage beyond normal wear and tear. We recommend documenting the property condition with photos at move-in and move-out to avoid disputes.
2. Are Utilities Included?
Utility responsibility varies by property. In many cases, tenants are responsible for gas, electric, and internet, while landlords cover trash or water. Be sure to state clearly in the lease what's included and provide estimated monthly costs when possible to help tenants budget accurately.
3. How Long Is the Lease Term?
Not all rentals require a standard one-year lease. Options might include 6-month terms, month-to-month, or one-year with auto-renewal. Virginia law requires specific terms to be outlined in writing, including notice requirements for termination. We typically recommend 12-month initial terms for stability.
4. How Do I Pay Rent?
At Arlington Abodes, tenants can pay rent online, by ACH transfer, or by mail. Always offer a receipt, and clearly define grace periods or late fees in your lease as required by Virginia law. Electronic payment options typically result in fewer late payments and easier tracking.
5. Can I Have a Roommate or Sublet?
Specify whether roommates are allowed and if they need to be screened or added to the lease. Subletting is legal in Virginia unless the lease prohibits it. We recommend requiring all adult occupants to be screened and named on the lease for liability protection.
Property Access and Move-In Details
6. When Will the Property Be Ready for Move-In?
Tenants often try to sync leases, so be prepared to confirm the availability date. It's best practice to schedule move-in a day or two after professional cleaning and final maintenance are completed to ensure the property is in perfect condition.
7. What's the Parking Situation?
Define whether parking is included or if tenants must apply for street permits. Mention assigned spaces, visitor parking, or restrictions in HOA neighborhoods. In urban areas of Northern Virginia, this is often a deciding factor for prospective tenants.
8. Are Locks Replaced Between Tenants?
Virginia landlords are not legally required to rekey between tenants — but doing so is highly recommended for safety and liability reasons. At Arlington Abodes, we rekey all properties between tenants as a standard practice.

Property Rules and Policies
9. What's the Guest Policy?
Virginia landlords can set reasonable rules regarding guest stays. Clarify how many nights a guest may stay before requiring landlord notice or approval. Quiet hours or maximum stay clauses should be included in the lease to prevent unauthorized occupancy.
10. Is Smoking Allowed?
Most landlords opt for smoke-free policies due to the high cost of remediation. Include a no-smoking clause in the lease, and clarify if outdoor smoking areas are permitted. Virginia law allows landlords to prohibit smoking throughout the property.
11. Are Pets Allowed?
Clearly state your pet policy: allowed breeds, weight limits, pet deposits, or monthly fees. In Virginia, landlords can charge non-refundable pet fees, but they must be disclosed in writing. Remember that service animals are not considered pets under fair housing laws.
12. Can I Paint the Walls or Make Minor Changes?
Tenants love making a space feel like home. Landlords may allow painting or swapping hardware — but should require prior written approval and that the property be returned to its original condition at move-out. Detailed documentation protects both parties.
Maintenance and Property Care
13. Who Is Responsible for Landscaping or Yard Work?
Tenants often ask if mowing, weeding, or snow removal is included. If the tenant is responsible, ensure this is stated in the lease — along with any HOA landscaping requirements they must follow. Consider offering professional lawn service as an included amenity to maintain property standards.
14. How Are Maintenance Requests Handled?
At Arlington Abodes, tenants submit maintenance requests through our online portal for fast, trackable service. Virginia law requires landlords to maintain fit and habitable premises and respond to essential repairs within a "reasonable time." We recommend defining emergency vs. non-emergency response times in your lease.
15. Who Do I Contact for Emergencies?
If you're not available, provide tenants with a backup contact. This could be a property manager or designated handyman. Emergency numbers should be shared during the lease signing and posted in an accessible location within the property.
16. When Were Appliances Last Replaced?
Tenants appreciate transparency about appliance age and maintenance history. Be prepared to share when major appliances (HVAC, fridge, washer/dryer) were last updated or serviced. Regular maintenance checks extend appliance life and prevent costly emergency repairs.

Safety and Special Considerations
17. Have You Had Any Break-Ins in the Area?
While landlords aren't legally obligated to disclose neighborhood crime, being open about past incidents and any installed security systems can build trust. Consider offering new locks at move-in and providing information about neighborhood watch programs.
18. Is Renters Insurance Required?
While not required by Virginia law, landlords can require tenants to carry renters insurance as part of their lease. It's smart risk management for both parties, protecting tenant possessions and providing liability coverage that can prevent landlord claims.
19. Do You Allow for Early Lease Termination?
Include an early termination clause in the lease — typically requiring 30–60 days' notice and payment of a termination fee (often one to two months' rent). This protects both parties from surprises and addresses common scenarios like job relocations.
20. What Are My Legal Responsibilities as a Landlord?
Under the Virginia Residential Landlord and Tenant Act (VRLTA), landlords must:
- Keep the property safe, clean, and habitable
- Comply with health and building codes
- Maintain plumbing, HVAC, and electrical systems
- Provide smoke detectors and ensure they function
- Respond to repair requests in a timely manner
- Give proper notice (typically 24 hours) before entering the premises
Failing to meet these responsibilities can lead to legal penalties or tenant termination rights.
Expert Property Management Makes the Difference
Answering these questions thoroughly — and incorporating them into your lease agreement — goes a long way in preventing miscommunication and protecting your investment. At Arlington Abodes Property Management, we help Northern Virginia landlords manage properties professionally, transparently, and legally.
Our team understands the unique challenges of managing rentals in Arlington, Alexandria, Falls Church, and surrounding communities. We handle everything from tenant screening and lease preparation to maintenance coordination and legal compliance, allowing you to enjoy the benefits of property ownership without the day-to-day hassles.
Ready to Elevate Your Landlord Experience?
Contact Arlington Abodes Property Management today at (703) 836-2525 to learn how our comprehensive management solutions can maximize your rental income while minimizing your stress. Let us handle the questions, so you can focus on your investment's growth.
Additional Resources for Virginia Landlords
Looking to deepen your knowledge of property management in Northern Virginia? Explore these helpful resources from Arlington Abodes Property Management:
- Private Property Management in Arlington, VA: What Property Owners Need to Know - Learn about the benefits of working with a dedicated property management company.
- How to Increase Rental Value: Essential Upgrades for Northern Virginia Properties - Discover strategic improvements that can boost your rental income.
- Hidden Costs of Owning a Rental Property in Arlington, VA - Understand the unexpected expenses that can impact your investment returns.
- Is Hiring a Property Management Company Worth It in Arlington, VA? - Evaluate the pros and cons of professional property management services.
- Arlington Single-Family Zoning: A Comprehensive Guide for Property Owners - Navigate the zoning regulations that affect your property rights and value.
About the Author
Brad Winkelmann, Owner, Realtor®, Associate Broker
Born and raised in Arlington, VA, Brad returned to Northern Virginia after a successful career in law enforcement to establish himself as a trusted property management expert. Drawing on his deep local knowledge and real estate expertise, Brad identified a critical need for superior customer service in the residential property management market.
For over 20 years, Brad has built and maintained a thriving property management business serving the unique needs of landlords throughout Northern Virginia. His specialized experience working with Federal Law Enforcement, Foreign Service professionals, military personnel, government employees, and corporate relocation clients has made him particularly adept at handling the complex requirements these property owners often face.
As a licensed Realtor® and Real Estate Broker, Brad delivers comprehensive property management services that protect your investment while maximizing returns. From tenant screening and maintenance coordination to financial reporting and legal compliance, Brad's hands-on approach ensures landlords receive the attentive, professional management their properties deserve.
If you own investment property in Arlington or the surrounding Northern Virginia area, Brad offers the experienced property management solution you need for peace of mind and optimal property performance.



